Getting Started

Understanding the dashboard

The dashboard gives you a real-time overview of how your brand appears across AI engines.

The CitedSpy overview dashboard - AI visibility score, mention rate, win rate, and answer score, with performance broken down by prompt type
The CitedSpy overview dashboard - AI visibility score, mention rate, win rate, and answer score, with performance broken down by prompt type

Key sections

  • AI visibility score - a 0-100 composite that blends how often you are mentioned, how often you win comparisons, and how positively you are described.
  • Mention rate (discovery prompts) - the share of runs where your brand appears when buyers ask open questions.
  • Win rate (comparison prompts) - how often AI picks you first when you are compared head-to-head with a rival.
  • Answer score (branded prompts) - sentiment combined with accuracy of what AI says when asked directly about you.
  • Share of voice - your slice of all brand mentions versus tracked competitors.
  • Coverage by AI engine - performance per engine (ChatGPT, Perplexity, Gemini, Claude, Grok, and Copilot).
  • Top citation sources - the domains AI engines pull from when they answer.

Filters

Use the brand selector at the top to switch between brands. Date range filters let you compare performance across time periods.

Need more help?

Our support team is here to help you get the most out of CitedSpy.

Contact support