Documentation

How can we help?

Browse categories below or pick a popular article to get started.

Browse by topic

Find what you need.

Getting Started

Set up your first brand, run your first report, and understand the dashboard.

View all articles

Account & Billing

Manage your plan, update payment methods, download invoices, and cancel anytime.

View all articles

Tracking & Prompts

Add prompts, choose engines, set tracking frequency, and understand mention rates.

View all articles

Competitors & SOV

Benchmark against rivals, understand share of voice, and track sentiment trends.

View all articles

Reports & Exports

Generate PDF reports and use the API for custom integrations.

View all articles

Agency & Teams

Manage multiple clients and team access.

View all articles

Still need help?

Our support team replies in under 4 hours during business hours (Mon–Fri, 9 AM–6 PM ET). We read every message personally.

[email protected]

Average response time: < 4 hours during business hours.

Can’t find what you’re looking for?

Reach out directly and we’ll get back to you within hours, not days. Our team actually reads every message.

Contact us Back to home